Got Questions? We’ve got Answers !
We’re here to help you get the most from your Slappa’s Thongs. By referring to the categories below we hope that we’ve got everything covered. If there’s something further that you’d like to know please contact us.
What are Slappa’s Thongs Made of?
Slappa’s Thongs are made of a foam called EVA or Ethylene Vinyl Acetate.
How are they made?
Slappa’s are made using a process called ‘Closed Cell Foam Injection’. During this process, EVA foam is injected into closed cell moulds. This means that each thong is a single solid piece with no plug to pull out or seams to rub your foot wrong. It is also what gives every pair of Slappa’s Thongs its own unique and individual look.
Where are Slappa’s Made?
Slappa’s Thongs are made in China due to the lack of availability of manufacturers in Australia capable of closed cell foam injection. Slappa’s Thongs are committed to ensuring that all our thongs are made to high standards and meet all Australian requirements. We visit our manufacturers on a regular basis to ensure quality standards of production and human rights are being met.
Are Slappa’s Thongs orthotics?
While Slappa’s are not an approved orthotic, many clients have taken their Slappa’s Thongs to their podiatrists for review and have been told they are happy for them to wear Slappa’s. We even have some podiatrists who stock Slappa’s and know of many physios who recommend them to their clients.
Is Slappa’s an Australian company?
Yes! Slappa’s are proudly owned and operated in Australia with our headquarters in Darwin.
Why are they called Slappa’s Thongs?
When founder Denise was first rolling the product out, she asked all her family and friends to come up with and vote on the name the thongs were to be called. Slappa’s Thongs was the winner! The name has stuck and the thongs have been known as ‘Slappa’s’ ever since.
Why Should I Buy Slappa’s Thongs
Top reasons to buy Slappa’s Thongs
Here are just some of the reasons we hear from our happy customers why they love their Slappa’s
- Super comfy
- Great for those who suffer from Plantar Fasciitis
- Work well for people who require orthotic footwear or orthotic friendly shoes
- Great arch support
- Moulds to your foot shape
- They don’t make your feet get smelly
- They don’t have seams that rub and give you blisters
- You can walk for miles in them
- Relaxes sore and tired feet
- Protects your posture
- Good life span
- Great selection of colours
- Extremely lightweight and durable
Why are Slappa’s Thongs so comfortable?
Slappa’s are super comfortable because they are made out of a foam, better known as EVA. EVA is a soft but durable material which allows your foot shape to mould into the thong, making them very comfortable to wear. Slappa’s Thongs also have great arch support which also contributes to the comfort. Slappa’s Thongs are made firm, however as you mould into them they will soften and mould to your foot shape. The straps will loosen and the thongs will give a little in length. So it is recommended you fit your Slappa’s firm to allow for this and then they will be a perfect fit and give you the best comfort, fit and support.
Do they make your feet sweat?
I personally don’t have a problem with my feet sweating, however if you do have a problem with sweaty feet I won’t say no. Sweat is caused mainly from feet or shoes being dirty. Slappa’s are easy to clean. Scrub with just about anything, wear in the shower or put in a cold water washing machine.
Looking after Slappa’s Thongs
Can Slappa’s Thongs shrink?
Yes, they can. Do not leave your Slappa’s Thongs in a hot car, closed hot tent or in direct sunlight for long periods of time.
What should I do if my Slappa’s Thongs get stuck in mud or sand?
It is best to take your foot out of the thongs and then pull the thong out with your hands from the sole, not the toe piece. This is so you don’t weaken or put pressure on the toe piece.
How durable are Slappa’s Thongs?
EVA is a very durable and flexible material which makes Slappa’s Thongs quite strong and long-lasting.
What shouldn’t you do with your Slappa’s Thongs?
- Go rock climbing or walk on very jagged materials
- Leave them in a hot car, tent or in direct sunlight for long periods
How do you keep your Slappa’s Thongs clean?
Slappa’s Thongs can be cleaned with a wet cloth, in the shower and in a cold washing machine.
Purchasing Slappa’s Thongs
How can I purchase Slappa’s Thongs?
All orders are subject to availability. Slappa’s Thongs can be purchased in the following ways:
- Online via the secure PayPal or secure NAB Transact credit card facility
- Email email@example.com to arrange delivery and payment
- Contact us between the hours of 9am – 5pm on 08 8942 1292 or 0438520898
What payment methods do you accept?
Visa, Mastercard, secure payment and PayPal.
Where can I buy Slappa’s Thongs?
Slappa’s Thongs can be bought from the following places.
- Mindil Beach Sunset Market in Darwin from the last Thursday in April to the last Thursday in October
- On our website http://www.slappasthongs.com.au/buy-slappas
- Darwin Royal Show in July – please check their website for current dates
- Echuca/Moama Markets – please check facebook for dates
Finding the Perfect Fit
What sizes do Slappa’s Thongs come in?
- European Sizes 35-47
- Australian Sizes 4-15
These can also be converted to UK & US sizes
What is the best way to work out what size I’ll need?
To ensure your Slappa’s Thongs ‘fit like a glove’ we recommend that you download our size chart.
The alternative method is to measure your existing thongs from the Big Toe to the middle of the back of the heel. Our sizes are listing in cms on the website. Please also take the time to read our Terms and Conditions prior to placing your order.
Shipping and Delivery
We aim to dispatch your Slappa’s Thongs on the same day the order is placed, however, please allow up to 48hrs for processing your order prior to shipping.
Orders are shipped on business days only, being Monday-Friday, excluding public holidays within Australia.
Most deliveries will be delivered in Australia within 2-7 days.
Deliveries will be sent via trackable receipted delivery by Australia Post.
International orders are now available. Shipping can be calculated once you have added your purchase to the cart. Click on ‘calculate shipping’ button and indicate your country, state or postcode. All orders are posted airmail. Delivery may take from 7-30 days for international postage for addresses outside Australia, depending on your location.
Exchanges and Returns
Exchange of unworn Slappa’s as a result of ordering the incorrect size is possible [subject to stock availability] providing the following:
- Slappa’s Thongs need to be returned with proof of purchase within 14 days* of the date of receipt of purchase.
- They must be in the original condition you received them and must not have been worn.
- All original materials must be returned, including all packaging and labelling.
- All associated shipping costs [return and resend] are to be paid by you, the purchaser.
*December Returns Policy: To encourage gift giving each year and to ensure our customer’s convenience when dealing with Australia Post at its busiest time we are pleased to offer an extended 30 day return policy for all orders placed in the month of December.
If a shipping error has been made by Slappa’s Thongs and the wrong size or colour has been supplied, Slappa’s Thongs will cover all shipping costs associated with the exchange and replacement of goods. Slappa’s Thongs will still require proof of purchase within 14 days of the date of receipt of purchase, the thongs must be in the original condition you received them, you must return all materials including all packaging and labelling and the thongs must not have been worn.
Slappa’s Thongs will attempt to replace any defective thongs (subject to availability) or refund you for defective thongs (including reasonable shipping costs) provided that the return is arranged by emailing firstname.lastname@example.org, is returned to Slappa’s Thongs with proof of purchase within 14 days of date of receipt of purchase, they must be in the original condition you received them, including all packaging and labelling and must not have been worn.
If your Slappa’s Thongs shrink within 14 days due being left in a car, out in the hot sun or tent we will replace, but not refund. All associated shipping costs (return and resend) are to be paid by you, the purchaser, and proof of purchased within 14 days of the date of receipt must be provided.
It is recommended all returns be sent via trackable or registered post as we do not accept responsibility for lost items.
Cancelling an Order
How do I cancel my order?
To cancel an order, simply email us on email@example.com
Alternatively, you can phone us on 08 8942 1292.
If the order has already been dispatched you can send the items back to us within 14 days for a full refund less any applicable postage costs.