Slappa's Thongs

Welcome to the family

So your new pair of thongs have arrived and we hope you love them as much as we do! Here are some useful videos and tips should you have any fitting issues.

About your thongs

Slappa’s Thongs have built-in arch support and are designed to support and mould to your feet. In the beginning, your thongs may feel a little different from other flip flops. They may feel tighter or firmer than you’re used to, but this ensures proper support. If, however, you would prefer to soften your thongs more quickly, try the following:

• Wear them in the shower – The hot water will soften the EVA foam and when you move your feet around in them it will gently stretch the material.
• Place them in sunlight – It will take 5 – 10 minutes for your thongs to warm up and make the EVA foam more malleable. After doing so, place them on your feet (check they’re not too hot first!) and walk around in them.

If the toe piece or straps are too tight you can loosen them by gently massaging with your fingers and stretching the foam very carefully or wear socks with them at home. Note: never directly pull on the straps or toe piece and always support the join areas so you don’t snap/break your thongs.

Fitting Width

Slappa’s Thongs are designed to fit both narrow and wide feet. It’s normal for the outside edge of the foot to slightly overhang. As you mould into Slappa’s Thongs the thongs will push out around your feet to take on your foot shape.

Despite this, Slappa’s Thongs rarely fail to fit, even with bunions as the straps can be moulded to accommodate your bunion. The key is that they are comfortable and the arch support is positioned correctly.

To make sure the the foot to sit correctly in the thongs, you may also need to adjust the straps and toe piece. This can be done by gently massaging with your fingers and stretching the foam very carefully or wear socks with them at home. Note: never pull on the straps or toe piece and always support the join areas so you don’t snap/break straps.

Fitting Length

For the correct size, ensure your feet fit within the thongs without your heel hanging over the
edge. A slight gap of 1-2mm at the back is fine, as Slappa’s Thongs will stretch and lengthen
over time.

• A 3-5mm gap at the back indicates the thongs are too big
• If your feet push through and hang over the front with a gap at the back, they are too big
• If your heel hangs over the back, they are too small

Exchanges

If you feel as though your thongs are too tight or not the right size we will happily exchange them providing you make contact within 14 days of purchase and they are in unworn condition. Before returning them for a different size we recommend you accurately check the size of your foot.

To ensure you order the correct size measure a pair of existing thongs or sandals from the big toe to the middle of the back of the heel or to where the heel of your foot sits in the thongs – refer to the illustration below.

Compare your measurement to our Slappa’s Thongs size chart. Note: Do not measure your foot itself as this will result in incorrect sizing – Slappa’s need to fit firm as they will give a little once molded to your feet.

Exchange Policy

If you wish to exchange your clean, unworn Slappa’s Thongs for a different size or colour please send them to the address below with a copy of the invoice/packing slip advising the size/colour. You must also include a self-addressed paid parcel post or express post envelope so we can return them back to you.

Slappa’s Thongs
C/- AWDS
Unit 5, 348 Richmond Road
Netley SA 5037

Return Policy

We are happy to exchange or refund your Slappa’s but the customer is responsible for all associated shipping costs [return and resend] are to be paid by you, the purchaser.

If you wish to return your clean, unworn Slappa’s Thongs please send them to the address below with a copy of the invoice/packing slip advising that you would like a refund back to the account purchased from.

Slappa’s Thongs
C/- AWDS
Unit 5, 348 Richmond Road
Netley SA 5037